Frequently Asked Questions!
How much do you charge to fix a bike?
At The Bike Church we teach you how to fix your own bike. Mechanics do not do repairs for people, so the amount of money a repair costs depends on what parts are needed and how long you require to complete a repair. We ask that folks contribute $5-15 per hour for use of our resources. This is a suggested amount, and is pay-what-you-can. If you only come in to use our stands/tools/knowledge and not buy parts, no donation is necessary, but it is very much appreciated as it helps to keep this space alive!
Can't you just fix it for me? I'll pay you extra!
No. There are a dozen other shops in town that you can pay to get your bike fixed.
Can I use the shop if I don't know ANYTHING about bikes?
Yes! We welcome people of ALL skill levels to use the shop. We can teach you to fix a flat or overhaul your bottom bracket, depending on your needs.
What is the BEST time to come to the shop to work on a project?
It is best to come to the shop right when we open. We offer space in the shop and assistance on a first come - first served basis. There are 3 stands in the courtyard and we often limit the number of people indoors to allow for our mechanics to be able to help everyone without it getting out of control. Once the shop is at capacity, other patrons must wait for a spot to open up before beginning work on their bike. Thus, it is best to get an early start.
Do you do trades?
We do NOT buy nor trade parts or bicycles. Ever.
What do you do when stolen bicycles come to your shop?
The Bike Church does not support bicycle theft in any form. It is often hard for mechanics/volunteers to tell if a bike is stolen. If we suspect someone in our shop is in possession of a stolen bicycle, we may confront the person and communicate to find out more information. If a bicycle is donated to the shop and we suspect it is stolen, we will do the best we can to find the owner. There is currently no way for us to run serial numbers for stolen bikes reported to the police.
Do you give away anything for free? Bikes?
The only things we do not charge for are helmets, and our kids bikes have a suggested donation of $0-50. We do not give adult bikes, nor other parts away for free. If we did this, we would not be able to afford to keep our shop open.
Do you offer returns or exchanges on any purchases?
We offer returns for our fixed up bikes and our NEW ITEMS within two weeks of purchase. You must have proof of purchase/a receipt in order to receive a refund for a new item purchase. We do not offer any returns or exchanges of our used items. As with most independent second-hand stores, the used items we sell are sold AS-IS and are final sale. We suggest that before purchasing anything used, please thoroughly check the item for any sign of abnormal wear and tear.
At The Bike Church we teach you how to fix your own bike. Mechanics do not do repairs for people, so the amount of money a repair costs depends on what parts are needed and how long you require to complete a repair. We ask that folks contribute $5-15 per hour for use of our resources. This is a suggested amount, and is pay-what-you-can. If you only come in to use our stands/tools/knowledge and not buy parts, no donation is necessary, but it is very much appreciated as it helps to keep this space alive!
Can't you just fix it for me? I'll pay you extra!
No. There are a dozen other shops in town that you can pay to get your bike fixed.
Can I use the shop if I don't know ANYTHING about bikes?
Yes! We welcome people of ALL skill levels to use the shop. We can teach you to fix a flat or overhaul your bottom bracket, depending on your needs.
What is the BEST time to come to the shop to work on a project?
It is best to come to the shop right when we open. We offer space in the shop and assistance on a first come - first served basis. There are 3 stands in the courtyard and we often limit the number of people indoors to allow for our mechanics to be able to help everyone without it getting out of control. Once the shop is at capacity, other patrons must wait for a spot to open up before beginning work on their bike. Thus, it is best to get an early start.
Do you do trades?
We do NOT buy nor trade parts or bicycles. Ever.
What do you do when stolen bicycles come to your shop?
The Bike Church does not support bicycle theft in any form. It is often hard for mechanics/volunteers to tell if a bike is stolen. If we suspect someone in our shop is in possession of a stolen bicycle, we may confront the person and communicate to find out more information. If a bicycle is donated to the shop and we suspect it is stolen, we will do the best we can to find the owner. There is currently no way for us to run serial numbers for stolen bikes reported to the police.
Do you give away anything for free? Bikes?
The only things we do not charge for are helmets, and our kids bikes have a suggested donation of $0-50. We do not give adult bikes, nor other parts away for free. If we did this, we would not be able to afford to keep our shop open.
Do you offer returns or exchanges on any purchases?
We offer returns for our fixed up bikes and our NEW ITEMS within two weeks of purchase. You must have proof of purchase/a receipt in order to receive a refund for a new item purchase. We do not offer any returns or exchanges of our used items. As with most independent second-hand stores, the used items we sell are sold AS-IS and are final sale. We suggest that before purchasing anything used, please thoroughly check the item for any sign of abnormal wear and tear.